Privacy policy

Last updated: March 19, 2026

ZIQO (operated by MVK Enterprises) operates this store and website, including all related information, content, features, tools, products, and services to provide you with a seamless shopping experience (the “Services”).

ZIQO is powered by Shopify, which enables us to deliver our Services efficiently. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase from ziqo.in or otherwise interact with us.

By using our Services, you agree to the collection and use of information as described in this policy.

🔍 Personal Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, billing & shipping address

  • Payment Information: Payment details, transaction information (processed securely via payment gateways)

  • Account Information: Login credentials, preferences, saved details

  • Order Information: Products viewed, added to cart, purchased, returned, or exchanged

  • Communication Data: Messages, emails, or support queries you send us

  • Device Information: IP address, browser type, device details

  • Usage Data: How you interact with our website and Services

📥 How We Collect Your Information

We collect information in the following ways:

  • Directly from you: When you place an order, create an account, or contact us

  • Automatically: Through cookies and tracking technologies when you browse our website

  • From service providers: Payment gateways, shipping partners, analytics tools

  • From third parties: Marketing or advertising partners

⚙️ How We Use Your Information

We use your personal information to:

🛒 Provide & Improve Services

  • Process orders, payments, returns, and exchanges

  • Deliver products and provide tracking updates

  • Personalize your shopping experience

📢 Marketing & Promotions

  • Send offers, updates, and promotional messages (you can opt out anytime)

  • Show relevant ads based on your activity

🔒 Security & Fraud Prevention

  • Detect and prevent fraud or unauthorized transactions

  • Maintain a safe and secure shopping experience

📞 Customer Support

  • Respond to your queries and provide assistance

⚖️ Legal Compliance

  • Comply with applicable laws and enforce our policies

🔄 How We Share Your Information

We may share your information with:

  • Shopify & Service Providers: For hosting, payments, analytics, shipping (e.g., Shiprocket, Delhivery)

  • Payment Gateways: Such as Razorpay for secure transactions

  • Marketing Partners: For advertising and promotional campaigns

  • Legal Authorities: When required by law or to protect our rights

We do not sell your personal information.

🛍️ Shopify Integration

Our store is hosted on Shopify. Your data may be processed by Shopify and its partners to enable store functionality, analytics, and improvements.

To learn more, visit: https://privacy.shopify.com/en

🔗 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your information.

👶 Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal data from minors.

🔐 Data Security & Retention

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure.

We retain your data only as long as necessary to:

  • Provide Services

  • Comply with legal obligations

  • Resolve disputes

⚖️ Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise your rights, contact us at support@ziqo.in

🌍 International Data Transfers

Your information may be processed outside your country (including by Shopify and partners). We ensure appropriate safeguards are in place.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

📞 Contact Us

For any questions or concerns regarding this Privacy Policy:

📧 Email: support@ziqo.in
📱 Phone/WhatsApp: +91 7035555519
📍 Address:
D129, Regency Plaza, Near Welcome Gate,
Shanti Nagar, Ulhasnagar, Maharashtra 421003, India