Terms of service

Last updated: March 19, 2026

OVERVIEW

Welcome to ZIQO (operated by MVK Enterprises).

The terms “we”, “us” and “our” refer to ZIQO. We operate this website and store (ziqo.in), including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a seamless shopping experience.

ZIQO is powered by Shopify, which enables us to deliver our Services.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

1. ACCESS AND ACCOUNT

  • You must be at least the age of majority in your jurisdiction to use our Services.

  • You agree to provide accurate, current, and complete information when placing orders or creating an account.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • We are not liable for any unauthorized access to your account.

2. OUR PRODUCTS

  • We strive to display product images and details as accurately as possible.

  • However, actual product appearance may vary slightly due to screen settings or lighting.

  • All product descriptions and prices are subject to change without notice.

  • We reserve the right to limit or discontinue products at any time.

3. ORDERS

  • Placing an order means you are making an offer to purchase.

  • Orders are confirmed only after acceptance and payment processing.

  • We reserve the right to cancel or refuse any order at our discretion.

  • Cancellation is allowed only before the order is shipped.

  • Returns and refunds are governed by our Refund Policy.

4. PRICING & BILLING

  • All prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.

  • Prices and offers may change without prior notice.

  • You agree to provide accurate billing and payment information.

  • You authorize us to charge your selected payment method for your order.

5. SHIPPING & DELIVERY

  • Delivery timelines are estimates (typically 1–7 days) and may vary.

  • We are not responsible for delays caused by courier partners or external factors.

  • Risk of loss transfers to you once the product is handed over to the shipping carrier.

6. INTELLECTUAL PROPERTY

All content on this website (including logos, images, videos, text, and branding) is the property of ZIQO and is protected by applicable intellectual property laws.

You may not copy, reproduce, or use any content without prior written permission.

7. THIRD-PARTY TOOLS & LINKS

  • Our website may include third-party tools or links.

  • We are not responsible for the content, policies, or practices of third-party websites.

  • Use of such tools or links is at your own risk.

8. RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. However, all purchases are made directly with ZIQO.

Shopify is not responsible for:

  • Product quality

  • Delivery

  • Returns or refunds

9. PRIVACY

Your use of our Services is also governed by our Privacy Policy.
Please review it here: [Add Privacy Policy Link]

10. CUSTOMER FEEDBACK

  • Any feedback, reviews, or suggestions you submit may be used by us for business and marketing purposes.

  • You agree that your feedback does not violate any third-party rights.

11. ERRORS & OMISSIONS

We reserve the right to correct any errors in product descriptions, pricing, or availability without prior notice.

12. PROHIBITED USES

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack, disrupt, or misuse the Services

  • Provide false or misleading information

Violation may result in suspension or termination of access.

13. TERMINATION

We reserve the right to terminate or suspend access to our Services at any time if these Terms are violated.

14. DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available” without warranties of any kind, except where explicitly stated (e.g., product warranty).

15. LIMITATION OF LIABILITY

To the maximum extent permitted by law, ZIQO shall not be liable for:

  • Indirect or incidental damages

  • Loss of data, revenue, or profits

  • Any issues arising from use of our products or Services

16. INDEMNIFICATION

You agree to indemnify and hold ZIQO harmless from any claims, damages, or legal actions arising from your use of the Services or violation of these Terms.

17. GOVERNING LAW

These Terms shall be governed by the laws of India.

All disputes shall be subject to the jurisdiction of courts in Mumbai, Maharashtra.

18. CHANGES TO TERMS

We may update these Terms from time to time. Changes will be posted on this page with an updated date.

19. CONTACT INFORMATION

For any questions regarding these Terms:

ZIQO (MVK Enterprises)
📧 Email: support@ziqo.in
📱 Phone/WhatsApp: +91 7035555519

📍 Address:
D129, Regency Plaza, Near Welcome Gate,
Shanti Nagar, Ulhasnagar, Maharashtra 421003, India

🧾 GSTIN: 27BWWPS9209N1Z9