Shipping policy

Last updated: March 19, 2026

At ZIQO (operated by MVK Enterprises), we aim to ensure timely and reliable delivery of all orders across India.

Shipping Coverage

We currently ship across India only. International shipping is not available at this time.

Order Processing Time

All orders are processed within 1 business day.
Orders placed outside working hours may be processed on the next business day.

Working Hours: 10:00 AM – 9:00 PM

Delivery Time

Estimated delivery time is 1–7 business days, depending on your location.

Shipping Charges

We offer free shipping on all orders across India.

Courier Partners

Orders are shipped through trusted logistics partners such as:

  • Shiprocket

  • Delhivery

Order Tracking

Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp.
You can track your shipment in real time using the provided link.

Cash on Delivery (COD)

Cash on Delivery is available on eligible orders.
All COD orders are processed only after confirmation via call or WhatsApp.

Orders may be cancelled if confirmation is not completed.

Shipping Delays

Delivery timelines are estimates and may be affected by:

  • Remote or rural locations

  • Weather conditions or unforeseen disruptions

  • Courier partner delays

  • High order volumes during sale or festive periods

We appreciate your understanding in such situations.

Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping details.
If delivery fails due to incorrect address or unavailability, re-shipping charges may apply.

Order Issues

If you experience any issues such as delayed delivery, missing items, or tampered packages, please contact us immediately.

Contact Information

ZIQO (MVK Enterprises)
Email: support@ziqo.in
Phone/WhatsApp: +91 7035555519

Address:
D129, Regency Plaza, Near Welcome Gate,
Shanti Nagar, Ulhasnagar, Maharashtra 421003, India